Privacy Policy
Protecting Your Information & Privacy
At AutoAlchemy, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our mobile car detailing services.
By accessing our website or booking a service with AutoAlchemy, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
To provide professional mobile car detailing services, we may collect the following information:
Personal Information
Full name
Phone number
Email address
Billing and payment details
Service address and appointment preferences
Non-Personal Information
Browser type and device information
IP address
Pages visited on our website
Cookies and tracking data to improve website functionality and performance
We only collect information that is necessary to deliver our services, improve customer experience, and communicate effectively.
2. How We Use Your Information
We use your information to:
Schedule and manage service bookings
Process payments securely
Respond to inquiries and provide customer support
Improve our website, services, and user experience
Send service updates, promotions, or special offers if you have opted in
AutoAlchemy does not sell, trade, or rent your personal information to third parties.
3. How We Protect Your Information
We take appropriate security measures to protect your data, including:
Secure servers and encrypted payment processing
Restricted access to personal information (authorized staff only)
Regular system monitoring and security updates
While we take strong precautions, no online data transmission is 100% secure. If you believe your information has been compromised, please contact us immediately.
4. Sharing Your Information
We may share your information only when necessary with:
Trusted payment processors to complete transactions
Service partners required to fulfill your booking
Legal authorities when required by law or legal process
We never share personal information for marketing or advertising purposes without your explicit consent.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Enhance website functionality
Analyze website traffic and user behavior
Provide a smoother browsing experience
You can disable cookies through your browser settings, but doing so may affect certain website features.
6. Your Rights & Choices
You have the right to:
Request access to your personal information
Correct or update inaccurate details
Opt out of marketing communications at any time
Request deletion of your personal data (subject to legal obligations)
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites for convenience. AutoAlchemy is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website or services indicates acceptance of the updated policy.
9. Company Information
Legal Business Name: AutoAlchemy
Business Registration Number (BN): 770234037BC001
Country of Registration: Canada
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@autalchemy.ca
Phone: +604-765-8858
We are dedicated to maintaining transparency and ensuring your personal information remains safe and secure.
Trusted by Businesses & Professionals
We’re proud to have detailed vehicles for a wide range of companies, fleets, and professionals who trust us to keep their cars looking their best. Here are just a few of the brands and teams we’ve worked with:
